Our Approach
Our Approach
Think of us as an extension to your event team
Here at EPH Creative, we’re all about creating a tailored experience that goes beyond just getting the job done. We see ourselves as an extension of your event management team and with our flexible, personalised approach, we’ll fit right into your schedule, making sure your specific needs are met with care and attention to detail.
You’ll have a single point of contact throughout the rental process, to keep things simple and easy, and our focus will be on ensuring that your event goes smoothly and without a hitch. Our goal is to build a lasting relationship with you, based on convenience, trust, and shared success.
Support at every stage
One of our key strengths is the dedicated and consistent support we provide to every client. From your initial enquiry, you’ll be allocated a dedicated Account Manager who will guide you through every step of the process, providing personalised guidance and expertise.
Alongside your Account Manager, our Events Management team will ensure everything is delivered on time and that your event logistics run smoothly . This continuity in service sets us apart, not just as a supplier, but as a creative partner committed to turning your vision into realty, from initial concept to flawless execution.
Transparent Pricing
We believe in complete transparency, which is why we display our standard hire period pricing alongside every hireable product. This open approach helps us work collaboratively with clients to maximize budgets and eliminate hidden fees or surprises.
By being upfront about costs, we can make informed decisions together, ensuring resources are used efficiently for maximum impact. Our trusted approach saves you time and helps deliver the best possible results.
We were very impressed with the quality and service of EPH Creative. Sarah went above and beyond in assisting our specific requirements and provided the perfect props to elevate our event. Thank you.
Stacey James
Nicola and the team are heroes – sorted us our with a super last minute request and it was like water off a ducks back for them. Respectful of the pressure we had, and gave us confidence in delivering it. What customer service should be – they ace it!
Tom Welland
Creative Input tailored to your needs
Our level of service is fully adaptable; some clients seek extensive creative guidance, while others prefer just a light touch. Whether it’s a quick consultation to choose an existing theme or a more in-depth collaboration to craft a fully immersive creative concept, we’re here to make it happen.
EPH is flexible and ready to support events of any scale, from intimate gatherings to grand productions. Think of our approach as a sliding scale, adjusting seamlessly to deliver exactly the level of support you need.
Bespoke Design & Build Services
In addition to our incredible range of hireable props, we also provide a bespoke design and build service, operated from our cutting-edge 145,000 sq. ft. studio. Here, our talented team of designers, artists, and fabrication specialists bring ideas to life.
Whether you have a unique concept or a specific design in mind, our creative professionals will work closely with you to transform your vision into reality.
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